We collect the minimum needed to deliver samples: a contact channel and the course context you send. We never ask for, accept, or store school credentials of any kind; your accounts stay entirely in your hands. Nothing is sold, nothing is shared with Capella University, and delivery goes to your personal email only.
What we collect
Name if you offer one, an email and phone for delivery and updates, and the course codes, assessment numbers, rubrics, and notes you send with requests. Site analytics run aggregate-only; forms carry a honeypot field humans never see.
What we never collect
School login credentials, classroom access, or payment card numbers over chat; payment for paid work runs through the secure processor at checkout only. If a message claiming to be us ever asks for a password, it is not us; close it and tell the chat desk.
How your information is used
To produce and deliver your samples and to reach you about your own requests. Writers see course context, never your identity beyond a first name. We do not sell, rent, or trade client information, and we never contact your school, your employer, or anyone else about you.
Retention
Request materials are kept while your engagement is active and for a short operational window after, then purged on cycle. Ask the desk to delete your record sooner and it happens, confirmed in writing.